Case Studies

past Client Case Studies

Case Study #1:

Company A has been contacting clients by emails and does not get the right answers due to miscommunication of the language being spoken. I was requested to make a call to a company client on behalf of Company A to set up a business meeting. I discussed with Company A to figure out what type of meeting was necessary, what had been discussed so far, and what the goal of the meeting should be upon completion. I was able to smooth out communications both online and offline.

Case Study #2:

A client needed help negotiating the length of their rental period due to a request from the landlord asked them to relocate within the building. My client didn't understand the full contract and continued to sign and say yes to whatever the landlord requested. I intervened and taught the client how to negotiate for better terms, in the USA, despite not understanding the American nature of direct negotiations. The result, was that my client received 3 months of free rent and from that moment on the client understood that negotiating was not “rude” in America, but in fact necessary.

Testimonials

Tour Feedback from Japanese Clients

Client A:

主人の赴任先に初めて母子だけでのアメリカ訪問に不安でしたが、色々と現地の情報を交えながら案内して頂き大変助かりました。案内していただいた一日で大分早く気持ち的に馴染めました！とても活発で魅力的、でも凄く努力家な方で個人的にも刺激を受けました。子供達が喜ぶスポットもとても良くご存知で、子供達も大喜びでした。とっても子供にも優しい方で子供達もLUさんが大好きになり、帰りの飛行機でもまたYuさんに会えるかな～♪と言っていました。母子共々楽しかったですありがとうございました。素敵な出会いに感謝です！

Client B:

メールの返信も早く、質問にも的確にアドバイスして貰えました。現地でも、状況に応じて、よりよい観光コースを選択していただき、大変有意義な1日を過ごす事が出来ました。機会があれば、またお願いしたいです。